Online Platform Privacy Policy

CareFinders Total Care (“CareFinders”) and its subsidiaries and affiliates wants you to be familiar with how we collect, use and disclose information, what choices you have and other important information regarding the use of information collected through our websites and online services. If you have any questions or comments about this Online Privacy Policy (“Privacy Policy”) or the ways in which CareFinders uses the information we collect online, please do not hesitate to contact us using the information provided at the bottom of this policy.

Scope and Application. This Online Platform Privacy Policy describes our practices in connection with information that we collect:

Collectively, we refer to the Websites, the Apps and our Social Media Pages as the "Online Platforms".

This Privacy Policy also applies to information shared with us by our approved partners and other third party sources.

This Privacy Policy does not apply to: (i) information collected from you offline or through websites and other online services that do not display or link to this Privacy Policy, including third party websites to which our online services may link, or (ii) information that would be considered “Protected Health Information” under HIPAA. CareFinders’ use and disclosure of patient Protected Health Information is set forth in our Notice of Privacy Practices.


You can access and browse our Online Platforms at any time without providing any personally identifying information. We do not collect information that would personally identify you unless you choose to provide it.

We collect and combine information about you, how you engage with our Online Platforms, and the devices you use to view and interact with our Online Platforms for the legitimate purposes described below. This includes information you provide to us in connection with your use of the Online Platforms and information collected automatically when you view and interact with our Online Platforms.

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account or user preferences, sign up for a newsletter, contact us, respond to a survey, use the Online Content, or otherwise communicate with us. This information may include your name, email address, phone number, postal address, insurance information, personal health information (which, to the extent it is considered Protected Health Information under HIPAA, shall be subject to our Notice of Privacy Practices), survey responses, user content stored or entered into the forms found in our Online Platforms, and other information you choose to provide through use of our Online Platforms.

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from CareFinders, to provide you with such information; (iii) improve the CareFinders website and Online Platforms; (iv) respond to your inquiries; (v) facilitate your job application; and (vi) to fulfill any other purpose for which you provided it.

We will not use your information for any purposes other than as described in this Privacy Policy or explained to you at the point at which the information was collected.

Information Collected Automatically

We and our third party service providers may collect other information in a variety of ways, including:

Your Control Over Information

You can opt out of receiving our emails with respect to our On Line Platforms. To stop receiving our emails, email us at Even if you opt out of getting messages, we will still send you responses to you if you ask a question.

You have a variety of tools to manage cookies and similar technologies that collect information related to your use of the Online Platforms, including Web browser controls to block and delete cookies, or adjust your tracking preferences.

Please note, disabling, removing or blocking cookies may turn off some of the features of our Online Platforms that make your experience more efficient, and some Online Platforms may not function properly

Sharing of Information

We may share the information described above as set forth in this Privacy Policy or as otherwise described at the time such information is collected from you.

Information Shared by Us


The security of your information is important to us. We take precautions to protect your information by implementing safeguards to protect the information we collect. But you should keep in mind that no website or internet transmission is ever completely secure or error-free. PLEASE NOTE: The safety and security of your information also depends on you. We urge you to take steps to keep your personal information safe, such as choosing strong passwords and never sharing your password with anyone else. If you create or receive a password in connection with online service access, please notify us promptly if you believe your password security has been breached, and remember to log off the online service before you leave your computer or mobile device.

The Online Platforms may offer opportunities to communicate through email. Because normal email is not encrypted, the possibility exists that unauthorized individuals may intercept email messages. CareFinders, its subsidiaries and affiliates are not responsible for privacy of email messages except those stored in our system.

COPPA (Children’s Online Privacy Protection Act)

We do not knowingly collect or use any personal information from children (we define “children” as minors younger than 13) on our Online Platforms. We do not knowingly allow children to communicate with us or use any of our Online Platforms. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified herein, and we will work with you to address this issue.

California and Delaware “Do Not Track” Disclosures

California and Delaware law require us to indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. At this time, there is no worldwide uniform or consistent industry standard my-100 or definition for responding to, processing or communicating Do Not Track signals. Thus, like many other websites and online services, we do not currently respond to any Do Not Track browser requests.

California Privacy Rights

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email and mailing address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the name and address of all such third parties. To request the above information, please email us at with a reference to California Disclosure Information. Please note that we are only required to respond to each customer once per calendar year.

Visiting The Site From Outside The United States

CareFinders is located in the United States. The homecare services described within the Online Platforms are directed only at customers in the United States. If you are visiting the Online Platforms, or any part thereof, from outside the United States of America, please be aware that your information may be transferred to, stored or processed in the United States and maintained on computers or servers located outside your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. By using any portion of our Online Platforms, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this Privacy Policy.

Acceptance of These Terms

Each time that you use our Online Platforms, you signify that you have read, understood and agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy or the use of your information as set forth in this Privacy Policy, please do not use our Online Platforms. Your continued use of our Online Platforms subsequent to changes in this privacy Policy will signify your acceptance of the changes.



Reservation of Rights

By using our Online Platforms, you consent, and we reserve the right, to use the data we collect from you as described in this Privacy Policy Additionally, you consent, and we reserve the right, to use the data we collect from you in ways that are consistent with the then-current disclosed Privacy Policy regardless of when your data was collected (i.e., we can use your data in ways that are consistent with the current disclosed practice but which may not be entirely consistent with the previously disclosed practices when your information was originally collected).

If you feel that we are not abiding by this Privacy Policy or if you have any questions, you should contact us immediately at

Last updated: June 1, 2021

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